Frequently Asked Questions
Can I order the iPhone online through Apple or AT&T?
Not at this time. This may be an option later.
What is the difference between the $30 and $45 data plans?
The $30 plan is for standard consumer accounts. The $45 is for Corporate accounts (because they will supposedly use more with coroporate synci
Do FAN discounts now apply to the 3G?
Yes, but some people are reporting that it's limited to certain features (text, data, etc.).
Does the iPhone 3G have MMS, Copy/paste, or video recording, unlike its predecessor?
At this time, these features still have not been implemented.
Will the Dock from my first iPhone work with this one?
Apple redesigned the device and unfortunately the two are not compatible.
Various Technical and How-To Information
My phone seems to have keyboard lag while composing text messages and/or emails. It also can be slow and appear to lock up while going into Contacts and in other areas. Do I have a defective phone?
These have been common software issues cited by many people with 2.0 firmware and hopefully these bugs will be addressed in a near future update. Keep your fingers crossed!
Why does only the left speaker work on the bottom of the phone, is my iPhone defective?
There is only one speaker at the bottom. The right part is actually the microphone.
How do I restart my phone if it locks up?
Hold down the Home button along with the top Power/sleep button for 12 seconds.
My battery life seems horrible, is my phone defective?
Most batteries need a few full charge cycles to get optimum efficiency out of them. Be aware that like most 3G devices, excessive use will play a part along with using wifi. Turning these off when not in use can improve performance a decent amount. Try to give it some time to see if you're simply using it more than you realize before making a rush to exchange it.
How can I disable/enable 3G or Wifi?
3G - Settings > General > Network > Enable 3G
Wifi - settings > Wifi
How can I change or import custom ringtones?
There are various ways by searching here and Google. One popular method is using iRinger which can be found here.
Is there a way to change my text messaging and/or email tones?
Not at this time.
It's taking forever to backup my iPhone when doing a sync in iTunes, is my phone defective?
This is a common issue and believed to be caused due to the various applications you may have downloaded from the App Store. You can click the small 'X' if you want to bypass the backup.
I've seen screen shots of various screens in the iPhone, how is this done?
While on the screen you want a picture of, hold down the HOME button and then press and release the sleep/power button at the top. If done right, you will see the screen *flash* and there will be a picture sent into your 'Camera Roll' in Pictures. You can then of course send it via email and/or upload it to a site to reference later.
Links to additional Resources
Where can I sign up for the Free 60-Day Trial for MobileME?
You can find the sign up site here.
Where can I test my data speeds, it seems slow?
iPhonespeedtest seems to be pretty good. You can also try here.
Where can I find additional information or reviews on Applications from the App Store?
Check out the iPhone App section
Where can I find information about the free Wifi service that we get from AT&T at locations such as Starbucks?
This has apparently, once again, been pushed back. (Please update if new info becomes available.)
Is my Unlimited usage for Data really 'Unlimited'?
Information on AT&T's Terms and Conditions can be read here. The short answer is 'Yes' but it's always good to read up here as things can change.
Where can I find information for becoming a iPhone Developer?
Click here for information.
Where can I find the iPhone 3G technical specifications?
Apple official info here
iPhone Battery Life
Gizmodo did an excellent analysis of the iPhone's talk-time vs. competitors:
There will be an two different versions of the 3G iPhone available on July 11th: an 8 GB and 16 GB version. They will both be very similar with the exception of the amount of storage—the 8 GB 3G iPhone version will store up to 8 GB of data, and the 16 GB 3G iPhone version will store 16 GB of data.The only other differece is that the 16 GB 3G iPhone will have white and black versions while the 8 GB 3G iPhone will be available in black only.
- 3G network support
- Multi-touch display
- Built-in GPS support
- Microsoft Exchange support
- Built-in accelerometer
- App Store
Standard (default) applications should be listed here.
- Sega Monkey Ball
- Associated Press
- Pangeo Enigmo
- Pangea Cro-Mag Rally
- Cow Music Band
Unveling the iPhone
During Steve Jobs keynote at the World Wide Developers Conference June 9th, 2008 in San Francisco, CA, the following tantalizing commercial "unveiled" the iPhone 3G: