Pros: Size, Volume, Features, Durable.
Upgraded to this phone from my old samsung. I stayed with Samsung because they are the most durable phones I've found. Bump them, drop them, or whatnot they hold up. The speaker volume is also great, can hear people clearly when in a moderately loud environment. The features of the phone are also great. The only thing that I wish it had was the ability to check gmail, or atleast I haven't found out how to get access to it yet. It's setup for msn, yahoo, and a few others ... but not gmail. The battery life is also very good. I can go 2-3 days b/w charging. This phone is great ... my last phone was a Samsung, and my next phone will be a Samsung as well.