Pros: Great Coverage
I'm on the Family plan and the pricing is very reasonable. It has great coverage where I live (outside D.C.), I raraly ever get a call dropped and my calls are always clear. The IN network is great since it works nationwide. Everywhere I travel I get great reception too (up and down the east coast and the west coast). I have to disagree with hreppard and gdean about the service. While the wait at the stores can be long if you go at the wrong time, i've almost always gotten great customer service. I do go to the same store every time, so maybe its just them. They even replaced my water damaged phone for $50 when I was supposed to have to buy it at the list price.